Key FactsSales at entry: ~45m
Sector: Business Services
Deal FactsYear of investment: 2023
Seller: Private individual
DMS (Data Management Service GmbH, together with PMD Projektmanagement Deutschland GmbH and its related companies), headquartered in Gera, is a leading independent business process outsourcing (“BPO”) service provider, focusing on complex processes for the German energy sector with over 20 years of experience. DMS supports both established companies (i.a. public utilities, multinational utilities, grid operators) from the energy vertical as well as new market participants (i.a. new energy sales companies, metering point operators) with in-depth process and application knowledge. Today, DMS is active in 8 locations across Germany and employs more than 800 employees. DMS’ service offering focuses on traditional and hybrid (i.e. automated) BPO solutions with focus on 2nd and 3rd level tasks, as well as consulting services and training. DMS’ mission is to support its customers with reliable, innovative, and sustainable service solutions.